For every $150 spent, you get to choose one free gift from the “Gift Away” category. It’s our way of giving back and adding extra value to your purchase!
Example: 150$ = 1 FREE GIFT, 300$ = 2 FREE GIFTS
After selecting the products you’d like to purchase, simply visit the “Gift Away” category in our store and choose your free gifts. The value of your order will automatically determine the discounts applied to your selected gifts. Please note that if your order doesn’t meet the qualifying amount per gift, additional gifts will not be free. For more details on qualifying amounts, check the FAQs section under “Gift Away.”
If you’ve added gifts from the “Gift Away” category to your cart but are still being charged for them, double-check that your order meets the qualifying amounts for free gifts. Also, ensure that the gifts were selected specifically from the “Gift Away” section. If the issue persists, please contact us before submitting your order so we can review and resolve the problem for you.
How to Place Your Order Online with Ballerclub.shop
Follow these simple steps to complete your order:
Browse Products
Visit our shop to find the products you’re interested in.
Add to Cart
Select your desired product(s), choose the quantity, and click “Add to Cart“.
View Cart
When you’re ready, click the shopping cart icon at the top-right corner of the screen to review your order.
Verify your items and quantities.
If you have a coupon code, enter it and click “Apply Coupon“.
Click the “Proceed to Checkout” button.
Checkout
Log in with your email address and password. If you’re new, provide your email and create a password to set up your account.
Fill in all required fields.
Accept the Terms and Conditions (at the bottom of the page).
Click “Place Order” to complete your purchase.
Order Confirmation
On the Checkout Confirmation page, you’ll find your order number and instructions for sending an Interac E-Transfer.
Orders are shipped only after we’ve received your payment.
Payment Processing and Shipping
Once we receive your E-Transfer, your order will be processed and shipped the next business day.
We’ll email your Xpresspost tracking number as soon as it’s available.
Congratulations! You’ve successfully placed your order. 🎉
Sending Interac E-Transfers through your online banking or credit union is quick, easy, and secure. Follow these simple steps to complete your payment:
Log in to your online banking and select the “E-Transfer” option.
Add us as a recipient using the name and email address provided on your invoice.
Set your security question to “Shipped Within” and the security answer to “Canada”.
Include your Order number in the Message box.
The process takes just a few minutes, and you’re all set!
*Reminder* Follow instructions exactly as detailed. Failure to do so may result in a cancelled payment.
Payment details will be provided on the order confirmation page after you complete your order. Please save a copy for your records or take a screenshot of the page to ensure you have the correct payment information.
Important: The email address for sending payment may change periodically, so always refer to the email address provided on your order confirmation page to avoid any issues.
Once your payment is sent, it may take a few hours for us to receive and deposit it during business hours. Payments sent outside business hours will be accepted the following business day. You will receive an email notification once we’ve received your payment, and we’ll provide a tracking number via email once your order is ready to ship.
After your payment is deposited, your order will be processed. Please note that payments deposited after 9:00 AM (PST) will typically result in shipping the next business day, although we may extend this cut-off time internally when possible. To ensure timely processing, we recommend sending your payment the day before you’d like your package to ship.
We do not offer cash refunds or product exchanges. If you believe you’ve received a defective item, please contact us within 48 hours of receiving your order and provide a picture or video clearly showing the issue. Refunds are only issued as store credit in the form of points. Claims submitted without a supporting video may be denied by our team.
Please allow up to 24 hours (excluding weekends and holidays) for your tracking number to be sent via email after receiving your payment confirmation email.
If your tracking number hasn’t been updated within 24 hours (excluding weekends and holidays) after receiving the payment confirmation email, it’s possible we may have missed processing your order. Please contact us right away to ensure we send out your order.
Additionally, please wait until the end of the day as your tracking number should appear by then. If it does not, please email us so we can investigate further.
Delivery times are estimated by Canada Post and are our sole method of shipping. Shipping times can vary depending on your location within Canada, as Canada Post requires more time for deliveries to smaller towns or rural areas. Additionally, delays may occur due to weather conditions.
As stated on Canada Post’s website: “Delivery standards apply to items sent between most major urban centres and are estimates only. Actual delivery times depend on origin, destination, weather conditions, and other factors. Other terms and conditions apply.”
Please note that packages sent to Nunavut, Northwest Territories, and Newfoundland are not guaranteed by Canada Post. As a result, we are unable to offer any delivery guarantees to customers in those areas either.
If you do not receive your package within 3 days after the expected arrival date, please contact us, and we will initiate a trace with Canada Post.
Once a trace is filed, Canada Post will investigate the issue, which may take 7-10 business days. If they locate the package, it will be shipped to you, and you should receive it a few days later. Please refer to our Terms and Conditions for information on unrecoverable packages.
Please note:
We are not responsible for postal delays.
We are not liable for undelivered packages due to an incorrect address provided by the customer. Orders with an incorrect shipping address will not be replaced.
Packages marked as “delivered” are not covered by our team. This is often due to theft within the household or from neighbors. We highly recommend choosing the “signature required” option for added security.
Letters of seizure to high-risk areas are also not covered. Please refer to our list of high-risk areas for more information.
We are committed to resolving any issues you may encounter as quickly as possible. When reaching out to us, please provide the following details:
Your order number
The name of the defective product
A description of the issue
If you believe you have received a defective product, please contact us within 48 hours of receiving your order and include a picture or video clearly showing the problem. Refunds are issued as store credit in the form of points. Claims submitted without a video demonstrating the issue may be denied by our team. We’re here to help and will do our best to resolve the matter promptly!
If your payment is deposited by our 9 AM (PST) cut-off time, your order will be shipped the same business day. Payments received after 9 AM (PST) will result in your order being shipped the next business day. To ensure timely processing, we recommend sending your payment the day before you’d like your package shipped, as payments are processed in the order they are received. Please note that while we aim to ship as many packages as possible each day, our cut-off time may occasionally be extended internally.
Unfortunately, we experience a significantly higher percentage of postal thefts and confiscated packages when shipping to regions such as Northern Quebec, Côte-Nord, Northern Ontario, Nunavut, Northwest Territories, Northern Manitoba, and cities with populations under 3,000. As a result, we are unable to offer any delivery guarantees for customers in these areas.
If you are ordering from these regions, please be aware that you are doing so at your own risk. This means that if your package is lost, stolen, or confiscated, we will not be able to provide a replacement or refund.
Please be advised that due to factors beyond our control, such as summer heat and humidity, there is a possibility that the shatter you ordered may turn to budder by the time you receive it.
While this is not uncommon when shatter is exposed to heat, rest assured that it does not make the product unsafe in any way.
We do not offer reimbursement or refunds if your shatter turns into budder during transit.
Sativa and Indica are the two primary types of cannabis plants, and when combined, they create hybrid strains. Each strain produces a range of effects on the body and mind, offering various medicinal benefits.
Indica strains are known for their strong physical body high, which often leads to a feeling of relaxation, sleepiness, or “couch-lock.” This makes Indicas ideal for evening use. In contrast, Sativa strains are typically more energizing and uplifting, promoting mental clarity and creativity.
Marijuana strains can range from pure Sativa or Indica to hybrid varieties, such as:
30% Indica – 70% Sativa
50% Indica – 50% Sativa
80% Indica – 20% Sativa
Because Sativa and Indica have distinct medicinal benefits and effects, certain strains may be better suited to treat specific conditions.
Indica strains often have a sweet or sour odor (e.g., Kush, OG Kush) and provide a relaxing, strong body high.
These strains are effective for treating:
General anxiety
Body pain
Sleep disorders (insomnia)
Indicas are commonly used by medical marijuana patients in the evening, or right before bed, due to their sedative effects. They are particularly beneficial for pain relief and help ease insomnia.
Benefits of Indica:
Relieves body pain
Relaxes muscles
Relieves spasms and reduces seizures
Alleviates headaches and migraines
Reduces anxiety and stress
Sativa strains typically have a more grassy odor and produce an uplifting, energetic, and “cerebral” high. This type of high is ideal for daytime use, sparking creativity, focus, and mental clarity. Many artists, for example, use Sativa for its creative effects.
Benefits of Sativa:
Enhances feelings of well-being and relaxation
Uplifts mood and promotes cerebral thoughts
Stimulates energy and motivation
Increases focus and creativity
Fights depression
In summary, while Indica strains provide physical relaxation and are best suited for evening use, Sativa strains promote mental stimulation and creativity, making them ideal for daytime activities.
A cannabis concentrate is a highly potent product made by extracting the active compounds, such as THC (tetrahydrocannabinol) and CBD (cannabidiol), from cannabis plants. These concentrates contain a higher concentration of cannabinoids and terpenes than regular cannabis flower, making them more powerful and effective for medicinal and recreational use.
Shatter: A hard, glass-like concentrate that breaks easily. It’s often known for its potency and clear appearance.
Wax: A soft, opaque concentrate with a consistency similar to candle wax. It’s also highly potent but less stable than shatter.
Live Resin: Made from fresh cannabis plants that are frozen immediately after harvest to preserve the terpenes, giving it a more flavorful and aromatic profile.
Hash: A traditional concentrate made by compressing the trichomes (resin glands) of the cannabis plant. It’s often solid or in powder form.
Rosin: A solventless concentrate made by applying heat and pressure to cannabis buds, hash, or kief to extract the cannabinoids.
Distillate: A highly refined concentrate that is almost pure THC or CBD, with minimal flavor or aroma. It’s often used in vape pens or edibles.
Dabbing: A method where concentrates are vaporized on a hot surface, known as a “dab rig,” and inhaled.
Vaping: Concentrates can be used in vaporizers specifically designed for concentrates.
Edibles: Concentrates can be infused into food products for consumption.
Topicals: Some concentrates are used in creams or balms for localized relief without psychoactive effects.
Due to their high potency, cannabis concentrates are often used by experienced users or for medical purposes, as they provide a more intense effect with smaller quantities.
CBD (Cannabidiol) and THC (Tetrahydrocannabinol) are both compounds found in cannabis, but they have key differences:
THC: The psychoactive compound that produces the “high.” It’s commonly used for pain relief, appetite stimulation, and relaxation.
CBD: Non-psychoactive and doesn’t cause a “high.” It’s often used for anxiety, inflammation, and seizure disorders.
In short, THC affects the mind, while CBD focuses on therapeutic benefits without intoxication.
Terms of Service
Canadian Deliveries Only: All orders must be shipped to a valid Canadian address.
Age Requirement: You must be at least 19 years old to purchase products from Baller Club Canada.
Liability Disclaimer: We are not responsible for lost orders due to:
Mistakes made by postal services
Incorrect address provided by the customer
Damage caused during transit
Expired PO Box numbers
Stolen packages during or after delivery (including those marked as “delivered” or where no signature was requested)
Product Changes: Prices and product availability are subject to change without notice. All sales are final.
Residency Restriction: You must not be a citizen or resident of the United States.
Law Enforcement: You must not be affiliated with law enforcement in any capacity.
Delivery Guarantee: Canada Post guarantees delivery to most locations, excluding Newfoundland, Nunavut, and the Northwest Territories. See XpressPost FAQs for more details.
Replacement Package Policy
We will provide a one-time replacement package per order if your package is lost in transit or confiscated by authorities. Replacements are issued as products or store credit—no cash refunds.
If you live in non-guaranteed areas, including Nunavut, Yukon, Northern Quebec, Côte-Nord, Northern Ontario, Northwest Territories, Northern Manitoba, or cities with a population of less than 3,000 (2016 Census), your order is at your own risk, and no replacement packages will be provided.
We do not offer replacements for:
Packages marked as “delivered” by tracking
Orders with incorrect shipping addresses
Privacy Policy
We prioritize discretion and professionalism in every order:
Vacuum-sealed, unmarked packaging to prevent detection or odour
Secure, trackable shipments via Canada Post requiring a signature
Packaged with care to ensure the highest level of privacy
Although recreational cannabis is now legal, we operate outside the federally regulated system. Rest assured, our years of operation have seen no legal issues for our customers.
We are committed to providing clean, potent, and authentic products. All items are thoroughly tested and free of mold, mildew, or harmful additives.
Service and Payments
For Canadian residents only, aged 19 and older
Orders are processed via Interac e-Transfer only (no cash payments or pickups)
Frequently Asked Questions
Important Note: While recreational cannabis use is legal in Canada, purchasing from a non-government online dispensary remains illegal. Please consume responsibly. Cannabis use may cause short-term memory loss, drowsiness, and exacerbate asthma symptoms. Keep all products out of reach of children.
Thank you for choosing Baller Club Canada for your cannabis needs!